For South African short-term rental operators

You're losing bookings every night while you sleep.

Your guests message from every timezone — the UK at midnight, the US at 3am. Reply in the morning and they've booked the host who answered first. We build an AI responder that answers every enquiry instantly, 24/7, so those bookings stop slipping away.

Free 15-minute lost-booking audit. No pitch, no pressure — if we can't find bookings you're losing, we'll tell you straight.

The leak

Every missed enquiry is a booking you'll never see.

Global guests, every timezone

SA hosts field enquiries from the UK, Europe, the US and Asia — landing at every hour of the night. When you reply the next morning, the booking has often already gone to whoever answered first.

The after-hours gap

Over 40% of high-intent enquiries arrive in the evening or on weekends. Respond within minutes and you're far more likely to win the guest; the average host takes hours.

Summer multiplies the loss

From December the enquiries pour in and you're slammed. Every one you miss at peak season is a premium-rate booking handed to a competitor. The leak is worst exactly when bookings are worth most.

The fix

An instant responder that never clocks out.

Built on the same agent architecture as our portfolio systems — tuned to your listings, your pricing, and your tone.

01

Every enquiry answered in seconds

Airbnb messages, Lekkeslaap, direct enquiries, web chat, WhatsApp, SMS — the responder replies instantly, 24/7, in your tone, with your pricing, availability and house rules. No more dead air at 2am.

02

It handles the back-and-forth

Availability, rates for longer stays, parking, pets, check-in — the routine questions that eat your evenings get answered correctly and immediately, qualifying the guest before you ever step in.

03

Hot leads pushed straight to you

Ready-to-book guests and anything that needs a human are flagged and routed to you with full context — so you spend your time closing, not triaging an inbox.

04

Built on your stack, owned by you

We build on the tools you already run — your channel manager, PMS, and inbox — via API. Everything we ship is handed over with full code ownership. No platform lock-in.

The offer

The 7-Day Never-Miss-a-Booking Setup.

One channel, fully handled, live in a week — and far less than a management company's 14–20% commission. A fixed setup with the risk on us.

What you get

  • Done-for-you setup on your highest-volume channel
  • “Night Shift” after-hours cover — including overseas guests in every timezone
  • Trained on your real pricing, availability & house rules
  • Hot, ready-to-book leads routed straight to your phone or WhatsApp
  • 30-day tuning window after go-live
  • Full code ownership — yours to keep, no platform lock-in

Guide pricing: ~R3,500–R5,000 setup + ~R1,500–R2,500/month. Recover one booking (R3,500–R8,000) and it's paid for.

Live in 7 days, or your first month is free.

We carry the risk on delivery. If your responder isn't live and answering enquiries within seven days of kickoff, you don't pay the first month — and you still keep the build.

3 Founding Member slots a month.

We're founder-built, so we onboard three operators a month — no more. Founding Members come in at reduced setup in exchange for a documented before-and-after. When the slots are gone, they're gone.

Common questions

What operators ask us.

How is this different from a management company like Houst or Propr?

A management company takes over your listing and 14–20% of your revenue. We don't. We give you an AI responder that closes the after-hours gap so you keep self-managing — and keep your commission. It's the middle path between drowning in your inbox and handing over control.

What does it cost?

A one-time setup fee plus a small monthly retainer, both quoted before we build. As a guide: setup around R3,500–R5,000 and roughly R1,500–R2,500 a month. The maths is simple — the average SA booking is R3,500–R8,000, so recovering a single booking covers it. Our first three operators come in as Founding Members at reduced setup in exchange for a documented case study.

How fast can it go live?

Seven days. The 7-Day Never-Miss-a-Booking Setup goes live on your highest-volume channel within a week — or your first month is free. Get set up now, in the quiet season, so you're capturing every enquiry when the December rush hits.

Isn't this just another Airbnb auto-message tool?

No. Auto-messages send the same canned text on a timer. We build an AI responder that reads each enquiry, answers the actual question with your real availability and pricing, handles the follow-up, and flags ready-to-book guests to you — built around your listings and your process.

Free 15-min audit

Set it up now — capture every booking when summer hits.

Fifteen minutes. We map where your enquiries are leaking and give you an honest number on what an instant responder would recover before December. No pitch.

Book my free 15-min call
Stop Losing Bookings While You Sleep | Nebtrix for SA STR Operators | Nebtrix